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Director People & Culture Switzerland - Location Geneva

Hours per week
40 hours


GrandVision is a global leader in optical retailing and delivers high quality and affordable eye care to more and more customers around the world. The high quality eye care offered by GrandVision includes a wide range of services provided by its vision expert, prescription glasses including frames and lenses, contact lenses and contact lens care products, and sunglasses both plain and with prescription lenses. These products are offered through leading optical retail banners which operate more than 40 countries across Europe, the Americas, the Middle East and Asia. GrandVision serves its customers in over 7,000 stores and with more than 37,000 employees which are proving every day that in EYE CARE, WE CARE MORE.


Some key figures:

  • 7,000+ stores in more than 40 countries
  • 30 retail banners
  • over 800,000 store visitors per day
  • ~17 million prescription glasses sold
  • Revenue 2018: EUR 3,7 billion
  • EBITDA 2018: EUR 576 million
  • Over 37,000 employees

Our vision is to provide high quality and affordable eye care to more and more people around the world. By doing so, GrandVision aspires to help them realize their full potential in life.


Developing Careers & Potential

Within all GrandVision companies we recruit for a career, not just a job. We are passionate about customer satisfaction and develop our people to look for growth potential within the job and within the company. Our preference is to always promote internally where possible. So, wherever people start, there’s always somewhere else to go. We strive for continuous improvement and our new recruits help us to further raise the future potential of our company. Our whole business is full of people who have gone on to achieve a successful career through experiencing a variety of different roles in different locations and area of our business. We continually support and develop our people who have the desire, ambition and potential to grow.

With customers, stores and employees located in over 40 countries, GrandVision shows diversity to be at the core of its success. Grandvision is a global company proud and committed to be an equal opportunity employer.

Director People & Culture - VisilabGroup Switzerland

Location: Geneva

VisilabGroup Switzerland, subsidiary of GrandVision, is providing high quality and affordable eye care through Visilab, McOptic, Kochoptik and +Vision banners. Those banners are completed by one Contact Lenses pureplayer ( and one laser eye surgery clinic (

VisilabGroup is the undisputed leader in optical retail in Switzerland. The team is composed by ca. 1300 people serving customers in 165 stores.

Reports to

VisilabGroup CEO

Job Purpose

The Director People & Culture guides and manages the overall provision of people services, policies, and programs for the GV company.

Leads the formulation and delivery of P&C strategy, employee services and organization development in the entire OpCo. Protects GV interests by managing relationships with key employee representative (e.g. unions) and local regulatory bodies and ensuring line manager compliance with key people policies.

Key Objectives

  • Being the custodian of the company’s culture, values, and organizational development.
  • Development of a superior workforce, linked to the overall business objectives.
  • Development of the People & Culture organization.
  • Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance.
  • Personal ongoing development.
  • Health & Safety of the workforce.

Key Accountabilities

  • Development of the P&C Department
  • Human Resources Information Systems HRIS
  • Training and Development
  • Employment
  • Employee Relations
  • Compensation
  • Benefits
  • Law
  • Talent & Organization Development

The Director People & Culture assumes other responsibilities as assigned by the CEO.

Key Competencies:

  • Deciding and Initiating Action:
  • Leading and Supervising:
  • Working with People:
  • Adhering to Principles and Values:
  • Relating and Networking:
  • Persuading and Influencing:
  • Creating and Innovating:
  • Formulating Strategies and Concepts:
  • Planning and Organizing:
  • Delivering Results and Meeting (Internal) Customer Expectations:
  • Adapting and Responding to Change:
  • Coping with Pressures and Setbacks:

Additional Skills:

Excellent analytical and synthesis skills, inquisitive; able to manage several projects at once and a very high workload; highly comfortable with figures and budget concepts

Key Working Relationships


  • Local Leadership Team
  • Senior HR Partners
  • Centre of Expertise
  • Legal Counsel.


  • Employee Representatives Bodies.
  • Local Regulatory Bodies
  • Local Providers (e.g. recruitment agencies)
  • Local Universities and Professional Associations

Formal Qualifications

  • Bachelor’s Degree – ideally in an HR or Management / Business related field or federal diploma of human resources specialist
  • Local HR Accreditation – Membership and / or accreditation with any local HR standards body (may have been gained through degree or could be working towards this during their employment in the role).

Job-Related Work Experience

  • 10 years of progressive HR experience (in retail if possible)
  • Operational profile with a "strategic fibre" with a perfect knowledge of the entire range of HR activities and the challenges of the current labour market
  • Experience in administering key HR processes – for example compensation and benefits administration or performance management processes.
  • Change and Project management experience, or experience on the promotion and rollout of new processes.
  • Long experience in team management (10 people), ability to lead and motivate employees

Job-Related Knowledge

  • General knowledge of employment laws, social insurances and practices, particularly in the local labour market.
  • Clear understanding of Attraction, Onboarding, Development and Retention of employees in the local business context.
  • Experience in key software packages – particularly in relation to HRIS, Payroll, Recruitment, Performance and Employee Development.
  • Perfect knowledge of current IT tools (Office Suite)
  • French mother tongue and perfect command of German (level C1 - Swiss German a plus), as well as very good knowledge of English (level C1). Ability to express and write fluently in all 3 languages

More info, also a detailed job description, via Rob van Elburg, inhouse Recruiter a.i.

Mob: +31620210769



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Application process

1. Apply
2. Questionnaire & 1st Interview
3. Online Assessment & 2nd Interview
4. Offer
5. Hired

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