Do you enjoy solving problems and providing quick and efficient solutions to others? If you’re an enthusiastic and customer-oriented IT professional with 2/3 years of experience, and you’re looking for a new opportunity to develop in an international environment, WE ARE LOOKING FOR YOU!
We are GrandVision, well-known by our retail banners such as Pearle, Vision Express, Charlie Temple, Apollo, Solaris, and many more!
Our global store network are the go-to locations for all the top brands in the eyewear industry, including Ray-Ban, Oakley, Esprit, Careera, but also popular for our comprehensive selection of exclusive and indie brands.
As a Desktop Support Engineer, you will provide technical assistance to approximately 350 employees in our Global Headquarters. Every interaction is unique… so, every day is different. You will help stakeholders across all levels install, upgrade and troubleshoot hardware and software systems. You will also act as the link between GrandVision and external parties who will provide the necessary support, and be responsible for supplying newcomers with hardware and guiding them through the company’s log in system.
This role is part of the Service Delivery team – a team that is currently expanding its scope to become even more internationally focused.
Key skills, knowledge and experience
In addition to a retail market competitive salary, we offer a scope of additional benefits such as 8% pension contribution, a free pair of glasses, lenses or sunglasses a year (as well as family discount events!), subsidised lunches, commuting expenses reimbursed, discount on various insurances and 25 days holiday a year. We also offer the option to continue working from home 2 days a week in the post covid era.
Developing Careers & Potential
Within all GrandVision companies we recruit for a career, not just a job. We are passionate about customer satisfaction and develop our people to look for growth potential within the job and within the company. With customers, stores and employees located in over 40 countries, GrandVision shows diversity to be at the core of its success. GrandVision is a global company proud and committed to be an equal opportunity employer.
More about GrandVision
GrandVision is a global leader in optical retailing and delivers high quality and affordable eye care to more and more customers around the world. The high quality eye care offered by GrandVision includes a wide range of services provided by its vision expert, prescription glasses including frames and lenses, contact lenses and contact lens care products, and sunglasses both plain and with prescription lenses. These products are offered through leading optical retail banners across Europe, the Americas, the Middle East and Asia. GrandVision serves its customers in over 7,200 stores and with more than 39,000 employees which are proving every day that in EYE CARE, WE CARE MORE.
After decades of collaboration and two years of efforts and relentless work to make it a reality, EssilorLuxottica and GrandVision officially became part of the same organization as of 1 July, 2021.
Going forward, as part of the EssilorLuxottica family, GrandVision will be able to truly unlock our full potential, and that of the optical industry as a whole, by exploring new paths around product development, digitalization, distribution and innovation.
At the very core have always been our people, who day after day are elevating the importance of vision as a basic human right and to bringing the best eyewear possible to the market. As part of the Group's deeply-rooted culture and values, we are committed to taking care of our employees around the globe and helping them thrive and grow.
Some key figures:
Our vision is to provide high quality and affordable eye care to more and more people around the world. By doing so, GrandVision aspires to help them realize their full potential in life.
More about GrandVision: www.grandvision.com
Follow us on LinkedIn: https://www.linkedin.com/company/grandvision
Find our Annual Report here: http://annualreport.grandvision.com
NB. If you have not heard back from us after 27 days, please consider your application not to be successful. Due to the number of applications we receive, we are unable to provide individual feedback should you not be selected for an interview.
Recruitment agencies: As we have a dedicated in-house recruitment team, all our positions are strictly no agencies. Please refrain from contacting our staff with prospective candidates as they will not be taken into consideration.