To vacancy overview

Supply Chain Operations Specialist

Hours per week
40 hours

Join a young and energetic team in the Supply Chain Department at GrandVision!

We are GrandVision, well-known by our retail banners such as Pearle, Vision Express, Charlie Temple, Apollo, Solaris, and many more! Our global store network are the go-to locations for all the top brands in the eyewear industry, including Ray-Ban, Oakley, Esprit, Carrera, but also popular for our comprehensive selection of exclusive and indie brands.

As the Supply Chain Opertations Specialist, you'll act as the link of communication between the Operating Countries (OpCos) and the HQ. You'll be responsible for maintaining and managing the relationship with different markets by understanding their needs and questions, and responding to them in a timely manner. Together with vendors and logistics providers, you will obtain the necessary information to update the OpCos on the status of orders, shipments, new collections, problem resolution, and much more.

Your goal will be to channel the communication and create a foundation of trust and collaboration across the OpCos and the greater Supply Chain community in GrandVision.

If you are eager to learn more about Supply Chain and looking to kick-start your career in a dynamic and international company, then we are looking for you!


  • Daily communication with the OpCo (Operating Company) providing all the necessary support.
  • Organize weekly calls and Monthly reviews with the OpCo.
  • Understand the OpCo’s OSP (OpCo Supply Planning) and make sure the plan is timely distributed from the Demand Team to the Supply Team.
  • Identify potential risks and opportunities in the OSP (OpCo Supply Planning) and propose solutions.
  • Coordinate the MOQ (minimum order quantity) with the markets.
  • Daily coordination with the Logistic Provider on the deliveries making sure they are on time and in full.
  • Coordinate with the Logistics Department on any issues on deliveries addressed by the OpCo (OFI – Opportunities for Improvement).
  • Process any required Return Order.
  • Lease with Finance when required on scrapping and credit notes.
  • Coordinate the samples process after the Selection Days and any other sample flow required.
  • Keep close interaction with the QARA Team (Global Quality and Regulatory) on the quality issues and support the OpCo on the quality complaint forms and Stock Recovery/Withdraw.
  • Create/use required reports for smooth daily operation.
  • Keep all stakeholders informed about any important issue (from either GVSC or OpCo side).
  • Work towards achieving the monthly KPIs.
  • Develop long term trust relationship with the OpCo.
  • Montlhy coordination and execution of the S&OP Process.
  • Monitoring the OpCo inventory making sure we meet the target of year-end.

Key skills, knowledge and experience

  • Minimum of bachelor’s degree in business, supply chain or other relevant fields.
  • Relevant track record in Operations and Supply Chain.
  • Demand Management and Planning as well S&OP knowledge.
  • General knowledge of SAP and advanced Excel and Power Point skills.
  • Excellent communication skills.
  • Highly adaptable to new environments.
  • Mentor and train others when needed.
  • Identify areas of improvements and recommend action plans.
  • Ability to prioritize workload.
  • Able to work under pressure and meet deadlines.
  • Flexibility to take on additional responsibilities and tasks when required.


Contract: In line with common market practice a 1-year (/ fixed-term) contract will be offered with a view to extend.

Workplace type: Hybrid. We offer the option to continue working 2 days at home and 3 days at the office with a working from home bundle incl. chair and screen etc. provided to support this.

Salary: We pay competitive salaries in line with the international retail sector. We are looking forward to discussing your salary expectations during the interview.

In addition to the above, we offer a scope of great benefits including (but not limited to):

  • Dutch pension plan with employer contribution of 8%
  • Employee net investment scheme
  • Employee Purchase Option for glasses, contact lenses and sunglasses
  • Subsidised lunches and free fruit at the office
  • Commuting expenses reimbursed
  • Discount on various partner insurances
  • The option to work from abroad for a specified time
  • Flexibility on annual leave planning with option to purchase additional days

Developing Careers & Potential

Within all GrandVision companies we recruit for a career, not just a job. We are passionate about customer satisfaction and develop our people to look for growth potential within the job and within the company.

With customers, stores and employees located in over 40 countries, GrandVision shows diversity to be at the core of its success. GrandVision is a global company proud and committed to be an equal opportunity employer.

More about GrandVision

GrandVision is a global leader in optical retailing and delivers high quality and affordable eye care to more and more customers around the world. The high quality eye care offered by GrandVision includes a wide range of services provided by its vision expert, prescription glasses including frames and lenses, contact lenses and contact lens care products, and sunglasses both plain and with prescription lenses. These products are offered through leading optical retail banners across Europe, the Americas, the Middle East and Asia. GrandVision serves its customers in over 7,200 stores and with more than 39,000 employees which are proving every day that in EYE CARE, WE CARE MORE.

After decades of collaboration and two years of efforts and relentless work to make it a reality, EssilorLuxottica and GrandVision officially became part of the same organization as of 1 July, 2021. Going forward, as part of the EssilorLuxottica family, GrandVision will be able to truly unlock our full potential, and that of the optical industry as a whole, by exploring new paths around product development, digitalization, distribution and innovation.

At the very core have always been our people, who day after day are elevating the importance of vision as a basic human right and to bringing the best eyewear possible to the market. As part of the Group's deeply-rooted culture and values, we are committed to taking care of our employees around the globe and helping them thrive and grow.

Some key figures:

  • 7,260 stores in more than 40 countries
  • 434,000 daily store visits
  • 15.1 million Eyeglass & sunglass sold
  • Over 39,000 employees worldwide
  • Revenue EUR 3.5 billion FY
  • EBITA EUR 266 million

Our vision is to provide high quality and affordable eye care to more and more people around the world. By doing so, GrandVision aspires to help them realize their full potential in life.

More about GrandVision:

Follow us on LinkedIn:

Find our Annual Report here:

NB. If you have not heard back from us after 27 days, please consider your application not to be successful. Due to the number of applications we receive, we are unable to provide individual feedback should you not be selected for an interview.

Recruitment agencies: As we have a dedicated in-house recruitment team, all our positions are strictly no agencies. Please refrain from contacting our staff with prospective candidates as they

Application process

1. Apply
2. Questionnaire & Recruiter call
3. 1st Interview
4. Online Assessment & 2nd Interview
5. Offer
6. Hired

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